Job Title: Patient Engagement/EKG Loop Specialist
Department: Clinical Operations
Location: Full Time | Remote
Company: RhythmScience Inc.
Salary Range: $22.00 - $26.00 per hour
About Us
RhythmScience is transforming virtual cardiac care through innovative remote monitoring solutions for hypertension, heart failure, and rhythm management. Our mission is to enhance patient outcomes by facilitating seamless clinician-patient collaboration using cutting-edge healthcare technology.
Our Rhythm360® platform integrates real-time remote monitoring, standardized reporting, and workflow automation, empowering healthcare teams to make informed, timely decisions that can prevent hospitalizations and optimize patient care.
About the Role
We are seeking a Patient Engagement/EKG Loop Specialist to play a crucial role in supporting both patients and healthcare providers through patient engagement, technical EKG reading, and device monitoring. This is a remote role that involves direct patient outreach, scheduling monitoring sessions, and analyzing loop recorder data. The ideal candidate has strong interpersonal skills, is experienced in EKG interpretation, and can effectively collaborate with patients and clinics.
Key Responsibilities
Patient Engagement & Scheduling
- Conduct outreach calls to educate patients on remote monitoring and schedule monitoring sessions.
- Guide patients through device functions, remote monitoring protocols, and troubleshooting.
- Conduct regular follow-ups to ensure adherence to monitoring schedules and engage with noncompliant patients to reinforce best practices.
EKG & Loop Recorder Analysis
- Read and interpret loop recorder data, pacemakers, defibrillators, ILRs, and CRT devices.
- Identify abnormal EKG findings and recommend corrective actions.
- Communicate diagnostic insights with clinicians and healthcare teams through professional documentation.
Technical & Administrative Support
- Maintain standardized clinical documentation to ensure accurate patient records.
- Follow monitoring protocols and support scheduling efforts.
- Utilize collaboration tools such as Microsoft Office Suite, Teams, and Slack to coordinate effectively.
Compliance & Security
- Ensure all documentation and patient interactions strictly adhere to HIPAA and PHI protocols.
- Uphold patient confidentiality and data security standards.
Required Qualifications
- Bachelor’s or Associate degree required.
- 1-2 years of recent experience in cardiac device management.
- 2-4 years of experience reading EKGs.
- At least one of the following certifications required:
- Certified Cardiographic Technician (CCT)
- Certified Rhythm Analysis Technician (CRAT)
- Registered Cardiac Electrophysiology Specialist (RCES)
- International Board of Heart Rhythm Examiners (IBHRE) Certifications (CCDS, CEPS, CDRMS)
- Proficiency with collaboration applications such as Microsoft Office Suite, Teams, and Slack.
- Quick learner with the ability to adapt to new technologies and systems.
Preferred Qualifications
- Preference for candidates located in the Central Time Zone.
Compensation & Benefits
- Comprehensive healthcare (medical, dental, vision)
- Paid time off & holidays
- 8-hour shift schedule
As part of our commitment to a safe and secure workplace, all successful candidates will undergo a background and reference check as part of the hiring process.
How to Apply
If you are passionate about patient engagement and cardiac remote monitoring, we’d love to hear from you.
